Your Quickest Route to VBN

Frequently Asked Questions (FAQ)

The Quickest Route to Expert Advice. In the FAQs you will find all of the answers to the most common questions to VBN.

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24h Information Service

Response to your individual concern. This is how you can reach us by telephone, email and post:

24h Information Service: 04 21/59 60 59
Administration: 04 21/59 60 0
Email: info[at]vbn.de

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Timetable and price information

Show timetables

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

Timetable and price information

Show timetables

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

To Customer Login

You can register for the MobileTicket here, manage your personal data and access data, and view your order overview of tickets booked:
Customer Login

General Terms and Conditions

Here you can view the General Terms and Conditions for online sales in the VBN and Lower Saxony fare schedule (only available in German):

General Terms and Conditions Online Sales

MobileTicket (HandyTicket)

Two in one

MobileTicket and FahrPlaner belong together. Together, they make you mobile into the smallest ticket machine in the world! It is open all year and round the clock with the FahrPlaner app. Check MobileTicket.

  • AppDOWNLOAD: The FahrPlaner app is available for iOS and Android operating systems and can be downloaded or updated free of charge in the App Store or Google Play Store for smartphones, mobiles and tablets (see below).
  • TicketSELECTION: In the Trip Planner, enter your “Starting point” and ”Destination”, select ticket, and you’re done.
  • TicketDIVERSITY: The Trip Planner shows all possible ticket alternatives. And Lower Saxony fare schedule tickets including Niedersachsen-Ticket are available as MobileTickets.
  • TicketPURCHASE: Your MobileTicket can be bought at any time. Irrespective of opening hours and machines. Create a customer account and buy a ticket or buy a ticket as a guest without registration. The MobileTicket cannot be reversed.
  • TicketPAYMENT: The amount is debited by Apple Pay, American Express, Google Pay, MasterCard, PayPal, direct debit or Visa.
  • TicketVALIDITY: Your MobileTicket is valid immediately. It cannot be bought in advance (Exception: Lower Saxony fare schedule tickets).
  • Ticket PORTABILITY: Your MobileTicket is personalised and not transferable. 
  • TicketUSAGE: After purchase, the MobileTicket is loaded directly onto the FahrPlaner app. Simply remain logged into the app, then you can also call up the downloaded ticket offline.

All advantages of the MobileTicket and all other ticket apps of the VBN (BOB, FAIRTIQ and DB Navigator) also here.

    Fully mobile in the VBN area and surroundings

    As a MobileTicket, both VBN and Lower Saxony fare tickets are available. This means that you can travel throughout Lower Saxony with selected MobileTickets. 

    VBN Tickets as a MobileTicket

    As soon as you have downloaded the FahrPlaner app free of charge, the following VBN tickets are available to you any time anywhere as a MobileTicket:

    • SingleTicket for Adults or Kids
    • DayTicket for 1 to 5 people
    • ShortTripTicket
    • NightTicket
    • ExtensionTicket Adults or Kids
    • DayBikeTicket
    • 1st Class Surcharge for Adults or Kids
    • Tickets of the transitional fare southern Diepholz district – Nienburg / Rahden


    Tickets of the Lower Saxony Fare as a MobileTicket

    Furthermore, you can buy the following tickets on the Lower Saxony fare schedule as a MobileTicket in the FahrPlaner app:

    • Niedersachsen-Ticket
    • Niedersachsen-Ticket plus Ostharz
    • Niedersachsen-Ticket plus Groningen
    • Single Trip Adult
    • Single Trip Child/Dog
    • DayBikeTicket

    FahrPlaner app – the ticket machine in your pocket

    More questions and answers on the MobileTicket can be found here on our FAQs page or at: https://fahrplaner.info