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Frequently Asked Questions (FAQ)

Small print made clear. In the FAQ you will find all of the answers to the most common questions to VBN.

24h Information Service

VBN information service and VBN service center. Your telephone, digital and direct line to the VBN.

Timetable and price information

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

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591 results:

1. Data Protection - 3. Data Protection on the Website

3. Data Protection on the Website 3.1 Saving the IP Address For a period of seven days VBN saves the IP address transmitted by your web browser strictly related to the purpose of…

2. Ticket Apps - FAIRTIQ

FAIRTIQ The fully automatic ticket app with automatic route and fare recognition. Before you get on press “Start”, and press “Stop” after you get off, that’s all there is to it. You just have to…

3. Ticket Apps - FAHRPLANER

FAHRPLANER The classic digital ticket in the FahrPlaner App. Travel and planning combined! Travelling: At any time from any place in the VBN Area. Planning: All of the information about routes and…

4. FAQ

If you have any questions or encounter problems with the FahrPlaner App or mobile phone tickets, there is an extensive FAQ section on our website fahrplaner.de that can help you with useful…

5. Accessibility - Declaration on Accessibility

Declaration on Accessibility We strive to make this website or mobile application accessible. The Declaration on Accessibility is required by the Bremen Disability Equality Act. The technical…

6. CitizensBus Offering

Timetables: Route 155: Twistringen – Heiligenloh – Twistringen Route 156: Twistringen – Bockelskamp – Twistringen – Abbenhausen – Twistringen Route sketches: DOWNLOAD PDF

7. Accessibility

Declaration on Accessibility We strive to make this website or mobile application accessible. The Declaration on Accessibility is required by the Bremen Disability Equality Act. The technical…

8. Data Protection - 6. Praise and Criticism

6. Praise and Criticism 6.1 Purpose and Legal Basis of Processing VBN processes the customer’s data, i.e. their name, address, their email address, their telephone number and their concern (Praise…

9. Data Protection - 13. Automated Decision-Making

13. Automated Decision-Making We do not use automated decision-making or profiling.

10. Data Protection - 12. User’s Rights

12. User’s Rights GDPR gives you certain rights when your personal data is being processed: 12.1 Right to Information (Article 15 GDPR): You have the right to demand confirmation as to…

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