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Frequently Asked Questions (FAQ)

Small print made clear. In the FAQ you will find all of the answers to the most common questions to VBN.

24h Information Service

VBN information service and VBN service center. Your telephone, digital and direct line to the VBN.

Timetable and price information

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

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643 results:

621. Does the best price of the day also apply to the BOB app?

Does the best price of the day also apply to the BOB app?

622. Do I have to live in the VBN area?

Do I have to live in the VBN area?

623. Do I need a biometric photograph?

Do I need a biometric photograph?

624. What is considered proof?

What is considered proof?

625. Is there an age limit for pupils/apprentices?

Is there an age limit for pupils/apprentices?

626. Who can help me if something is not right on my City Ticket or if I lose it?

Who can help me if something is not right on my City Ticket or if I lose it?

627. I have forgotten my City Ticket. Can I temporarily travel with a permit or my ID card?

I have forgotten my City Ticket. Can I temporarily travel with a permit or my ID card?

628. I am 18, but still a pupil or apprentice – can I still travel free of charge?

I am 18, but still a pupil or apprentice – can I still travel free of charge?

629. When my City Ticket expires, do I automatically get a new one?

When my City Ticket expires, do I automatically get a new one?

630. My ticket is still valid for a few weeks after my 18th birthday. Can I carry on travelling until it expires?

My ticket is still valid for a few weeks after my 18th birthday. Can I carry on travelling until it expires?

Search results 621 until 630 of 643