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Frequently Asked Questions (FAQ)

Small print made clear. In the FAQ you will find all of the answers to the most common questions to VBN.

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24h Information Service

VBN information service and VBN service center. Your telephone, digital and direct line to the VBN.

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Timetable and price information

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Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

Timetable and price information

Show timetables

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

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637 results:
601. Which means of transport does the Mobility Guarantee apply to?  
Which means of transport does the Mobility Guarantee apply to?  
602. In which cases are taxi costs reimbursed?  
In which cases are taxi costs reimbursed?  
603. Do I have to pay for the taxi ride up-front?  
Do I have to pay for the taxi ride up-front?  
604. Can I make unlimited use of the Mobility Guarantee?  
Can I make unlimited use of the Mobility Guarantee?  
605. When is the guarantee refused?  
When is the guarantee refused?  
606. Which tickets are excluded from the VBN Mobility Guarantee?  
Which tickets are excluded from the VBN Mobility Guarantee?  
607. Does the VBN Mobility Guarantee also apply for people taken along?  
Does the VBN Mobility Guarantee also apply for people taken along?  
608. Does the VBN Mobility Guarantee take effect if the bus/tram was too full and waiting passengers were therefore not able to travel?  
Does the VBN Mobility Guarantee take effect if the bus/tram was too full and waiting passengers were therefore not able to travel?  
609. Where and how can I make an application?  
Where and how can I make an application?  
610. By when do I have to submit my guarantee claims?  
By when do I have to submit my guarantee claims?  
Search results 601 until 610 of 637