Your Quickest Route to VBN

Frequently Asked Questions (FAQ)

The Quickest Route to Expert Advice. In the FAQs you will find all of the answers to the most common questions to VBN.

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24h Information Service

Response to your individual concern. This is how you can reach us by telephone, email and post:

24h Information Service: 04 21/59 60 59
Administration: 04 21/59 60 0
Email: info[at]vbn.de

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Timetable and price information

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Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

Timetable and price information

Show timetables

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

FAQs – Frequently Asked Questions

Who, how, what?

We know that local public transport is not always easy. Wherever there are lots of offers, there are lots of questions. We have collected the most frequently asked questions with simple answers for you below.
Alternatively, familiar questions are explained on our Video FAQs page - Take a look!  

We have collected frequently asked questions about the EUR 9 Ticket here.

We have collected frequently asked questions about the green BOB card here.
Further more, the transport companies or the 24h information service of the VBN inform.

The new BOB app extends all the advantages of the classic green BOB card. With the BOB app, trips in the VBN area can be booked at any time from any location in any means of public transport. The BOB app can be downloaded free of charge. 

We have collected frequently asked questions about the BOB Ticket here. In addition, Further more the 24h information service of the VBN informs.

Here you will find our frequently asked questions about Corona. Look to see whether your question is there. If not, contact our 24h information service at any time!

Here you will find our frequently asked questions about the FahrPlaner App. Look to see whether your question is there. If not, contact our 24h information service at any time!

Board, swipe, disembark, swipe. Ready for FAIRTIQ, the new and innovative eTicket app in the VBN!

All information on the award-winning Swiss app, and answers to your questions about free downloading, usage, payment methods etc., can be found on the FAIRTIQ website.

Here you can find frequently asked questions about the MobileTicket. Look to see whether your question is there. If not, contact our 24h information service at any time!

Here you will find out frequently asked questions about Youth-LeisureTicket. Check whether your question is there. If not, contact our 24h information service at any time!

Here you will find out frequently asked questions about the customer card for young people. Check whether your question is there. If not, contact our 24h information service at any time!

Here you will find our frequently asked questions about MIA. Look to see whether your question is there. If not, contact our 24h information service at any time!

Thanks for your support

Here you will find our frequently asked questions about the VBN Mobility Guarantee here. Look to see whether your question is there. If not, contact our 24h information service at any time!

Here you will find out frequently asked questions about City Ticket Bremen (for children and young people under the age of 18). Check whether your question is there. If not, contact our 24h information service at any time!

We have collected frequently asked questions about the VBN DayTicket here. Look to see whether your question is there. If not, contact our 24h information service at any time!

Here you will find our frequently asked questions about general subjects. Look to see whether your question is there. If not, contact our 24h information service at any time!