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Frequently Asked Questions (FAQ)

Small print made clear. In the FAQ you will find all of the answers to the most common questions to VBN.

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24h Information Service

VBN information service and VBN service center. Your telephone, digital and direct line to the VBN.

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Timetable and price information

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Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

Timetable and price information

Show timetables

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

Straßenbahn der BSAG

FAQ – Frequently Asked Questions

Who, how, what?

We know that local public transport is not always easy. Wherever there are lots of offers, there are lots of questions. We have collected the most frequently asked questions with simple answers for you below.
Alternatively, familiar questions are explained on our Video FAQ page - Take a look!  

Do you have any more questions about the green BOB card?

Here we have compiled the answers to frequently asked questions about the green BOB card. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about the BOB App?

Here we have compiled the answers to frequently asked questions about the BOB app. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about the Deutschland-Ticket?

Here we have compiled the answers to frequently asked questions about the Deutschland-Ticket. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about the FahrPlaner app?

Here we have compiled the answers to frequently asked questions about the FahrPlaner app. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to app(at)vbn.de.

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Do you have any more questions about FAIRTIQ?

Board, swipe, disembark, swipe. Ready for FAIRTIQ, the new and innovative eTicket app in the VBN!

All information on the award-winning Swiss app, and answers to your questions about free downloading, usage, payment methods etc., can be found on the FAIRTIQ website.

Do you have any more questions about the MobileTicket?

Here we have compiled the answers to frequently asked questions about the MobileTicket. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about the VBN JobTicket?

Here we have compiled the answers to frequently asked questions about the VBN JobTicket. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about the Youth-LeisureTicket?

Here we have compiled the answers to frequently asked questions about the Youth-LeisureTicket. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about the customer card for young people?

Here we have compiled the answers to frequently asked questions about the the customer card for young people. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about MIA?

Here we have compiled the answers to frequently asked questions about the MIA. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about the VBN Mobility Guarantee?

Here we have compiled the answers to frequently asked questions about the VBN Mobility Guarantee. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about the City Ticket Bremen for children and young people under the age of 18?

Here we have compiled the answers to frequently asked questions about the City Ticket Bremen (for children and young people under the age of 18). If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about the VBN DayTicket?

Here we have compiled the answers to frequently asked questions about the VBN DayTicket. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about general subjects?

Here we have compiled the answers to frequently asked questions about general subjects. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or send an email to info(at)vbn.de.

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Do you have any more questions about TIM - the young season ticket?

Here we have compiled the answers to frequently asked questions about TIM. If you have any more questions, please contact the VBN 24h service information on 0421 / 59 60 59 or your personal customer centre of BSAG, BREMERHAVEN BUS or VWG in Oldenburg.

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